Last update: January 1, 2022
The respect of of your private life is of the utmost importance for Healthhaven.ca, who is responsible for this website.
the way your personal information is collected and processed. "Personal information" means any information that could identify you, such as your name, your mailing address, your email address, your location and your IP address;
your rights regarding your personal information;
who is responsible for the processing of the collected and processed information;
to whom the information is transmitted;
if applicable, the website's policy regarding cookies.
1. COLLECTION OF PERSONAL INFORMATION
We collect the following personal information:
Phone and/or fax number
Health insurance number
Date of birth/age
The personal information we collect is collected through the collection methods described in the following section.
2. FORMS AND METHODS OF COLLECTION
Your personal information is collected through the following methods:
Website registration form
We use the collected data for the following purposes:
Managing the website
Your personal information is also collected through the interactivity between you and the website. This personal information is collected through the following methods:
Information for promotional offers
We use the personal information thus collected for the following purposes:
4. COOKIES AND LOG FILES
We collect information through log files and cookies. These allow us to process statistics and information on trafic on the Website, to ease navigation and improve your experience for your comfort.
a) Cookies used by the Website
The cookie files used by the Website are the following:
Pages visited and queries
The use of such files allows us to achieve the following purposes:
Improvement of the service and personalized welcome
Personalized consumption profiles
You have the right to object to the recording of these cookies and log files by configuring your web browser.
Once you have deactivated cookies and log files, you may continue your use pf the Website. However, any malfunction resulting from this deactivation may not be considered of our making.
5. SHARING OF PERSONAL INFORMATION
We are committed to not selling to third parties or otherwise commercialize the personal information we collect. However, we may share this information with third parties for the following reasons:
If you do wish that we not share you personal information with third parties, you may object at time of collection or at any time thereafter, as described in the "Right of objection and of withdrawal" section.
6. STORAGE PERIOD OF PERSONAL INFORMATION
The controller will keep in its computer systems, in reasonable security conditions, the entirety of the personal information collected for the following duration: 2 years.
7. HOSTING OF PERSONAL INFORMATION
Our website is hosted by: Healthhaven.ca
The host may be contacted at the following email address: firstname.lastname@example.org.
Personal information we collect and process is exclusively hosted in Canada.
The "Controller" (Privacy Officer) may be contacted as follows:
Please contact us by email:email@example.com.
The Controller is in charge of determining the purposes for which personal information is processed and the means at the service of such processing.
b) Obligations of the Controller
The Controller is committed to protecting the personal information collected, to not transmit it to third parties without informing you, and to respect the purposes for which personal information was collected.
In the event that the integrity, confidentiality or security of your personal information is compromised, the Controller is committed to notify you.
9. RIGHT OF OBJECTION AND OF WITHDRAWAL
You have the right to object to the processing of your personal information by the website ("right to object"). You also have the right to request that your personal information does not appear, for example, on a mailing list ("right to withdraw").
If you wish to exercise the right to object or the right to withdraw, you must follow the procedure described hereinafter:
The user must submit a request to the website owner.
10. RIGHT OF ACCESS, OF RECTIFICATION AND OF REMOVAL
You have the right to consult, update, modify or request the removal of information about you by following the procedure described hereinafter:
The user needs to contact the website administrator at the email or phone number publicized.
If you have a personal account, you may request its removal by following the procedure described hereinafter:
Please contact the company.
Personal information we collect is stored in a secured environment. People working for us are obligated to respect the confidentiality of your personal information.
To ensure the security of you personal information, we use the following methods:
SSL (Security Sockets Layer) Protocol
SET (Secure Electronic Transaction) Protocol
Access management - person authorized
Access management - person concerned
Network surveillance software
We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations that allow us to ensure the confidentiality of your transactions. Nevertheless, no mechanism can ensure a complete security and transmitting personal information on the Internet always entail a part of risk.
12. PRIVACY CERTIFICATION
Our commitments relating to the protection of personal information meet the standards of the following program(s):
Email notification to subscribers/clients.
15. APPLICABLE LAW
We are committed to respect the legislative provisions as specified in:
Personal Information Protection and Electronic Documents Act, SC 2000, c 5; and/or
Act Respecting the Protection of Personal Information in the Private Sector, CQLR cP-39.1.